FAQ
Most frequent questions and answers
AST UAE is a full-service digital printing company based in Dubai with branches across the UAE including Al Garhoud, Sheikh Zayed Road, Al Quoz, Ras Al Khor, DAFZA, Jafza, and Abu Dhabi.
We handle everything under one roof — business cards, letterheads, brochures, trifolds, certificates, custom stickers, roll-up banners, canvas prints, T-shirts, acrylic sign boards, menu cards, corporate gifts, large format prints, and promotional tables. We also offer printing equipment leasing for businesses that want in-house capability.
If it needs to be printed or branded, we can do it.
Yes, 100%. If your order has a defect caused by our production — wrong colours, bad cutting, printing errors — we reprint it for free, no questions asked.
The one thing we need from you is a proper file. If your artwork isn’t print-ready, colours may shift or edges may look off. That’s why we always check your file before sending it to press and flag any issues beforehand. We’d much rather spend 10 minutes fixing something upfront than deliver something that disappoints you.
Yes — always. Send us your file on WhatsApp or email before placing your order and our team will check the resolution, bleed, colour mode, and file format. If something needs fixing we’ll tell you exactly what. If it’s a minor adjustment we can often sort it ourselves. We consider it part of the service because getting the file right upfront saves everyone time and money.
Yes — our in-house design team does this regularly. Whether you need a business card from scratch, a full brochure layout, a menu redesign, or a banner built from your logo, we can handle it.
Yes. AST UAE is committed to eco-conscious printing. We use eco-friendly materials and sustainable paper options where possible. If you require environmentally responsible printing for your project, let our team know and we will recommend the best options available.
